Frequently Asked Questions

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Yes, Operation Springboard’s Charitable Registration Number is 11906 9094 RR0001

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We generally have volunteer opportunities in two programs – our Youth Justice Committees and in our S.O.A.R. program. The Youth Justice Committees program generally recruits volunteers at one time during the year based on a number of available spots. When they are recruiting in will be posted in the Volunteer section of the website. The S.O.A.R. program is always recruiting and you can contact the Supervisor at S.O.A.R directly regarding your interest.

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On the Events page of our website. Alternately, if the information is not available on the website, you can reach one of the members of our development team by calling our head office at (416) 977-0089 ext. 225.

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Yes, each residence has typical visiting hours and you can contact the residence and make arrangements for a visit.

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Yes, your child may speak with any family member, advocate or his/her lawyer while in the residence. Calls are initially screened by the staff to ensure that only approved people are able to contact your child.

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Most of our diversion, or community justice programs require a referral by the crown or the courts. Our Youth Community Action Planning program does take referrals from defence lawyers for clients to complete a program to have charges reduced at the bail stage.

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We have many community partners who take volunteers on probation. All of the organizations have to be registered charities to accept probation volunteer hours. The most popular agency is The Salvation Army and thrift stores.

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The general rule is that the crime has to be non-violent and not financially significant. Also, those who have had alternative sentences in the past and then commit a similar crime again are unlikely to get alternative measures again.

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The Intermittent Community Work program requires a referral by the prison where you are incarcerated. The jail administration decides who is eligible for this program and the terms of your participation. Only certain jails choose to participate in this program.

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We charge a small fee for this program because we are not funded by the government or any other agencies for this program. To fund the program, we have begun charging a small fee based on your income.

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You must be referred by a community justice worker at one of the five courts in Toronto to participate in this program – walk-ins will not get credit for completing this program unless you were referred.

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Yes! Please check our employment section for more information and details on all of programs.

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Our Success in Motion (SIM) program is a 12 week program to provide skills and assess those on Ontario works. Please check the program details for more information.

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Almost all of our employment programs have a skill-development component to them and if we don’t serve your needs we will refer you to someone who can.

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We generally have several spots available every year and they become available at random as people move on from the program. We post our vacancies through the Community Needs List and by advertising programs on our website. . If you have a child with developmental disabilities and you are looking for programming please contact (416) 913-1301 and ask to speak with a Supervisor (or ext. 23).

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When spots become available in our two developmental disability group homes for males, they are advertised through a centralized Community Needs List . If you are interested in learning more about the process or wish to be added to the Centralized Waiting list please contact (416) 516-8628.

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Yes, we are always happy to service new clients who have Passport funding. Contact (416) 913-1301 (ext. 23) for more information.

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We do offer a number of services including life skills programming you can purchase. For more information please call 416-913-1301 (ext. 23) or email soar@operationspringboard.on.ca

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We service young adults aged 16 and up with developmental disabilities (such as Autism, Fragile X, Downs Syndrome etc) who are looking to increase their independence and participate in community activities.

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S.O.A.R. has a number of programs to meet your needs. We offer programs on a full time basis and we offer fee based programming you can choose to meet your specific needs.

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We also provide Person Directed Planning, Case Management, TTC training and Job Coaching.

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We are currently working with early adopters and testing our service model in this area. We hope to increase the number of sites we are able to offer this service to in the future based on future funding and our finalized service model.